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KONE installed the elevators for Citigroup Centre at the start of the millennium. When opened, it was home to the fastest elevators in Australia with the units traveling at eight meters per second. During the first ten years of operation, the elevators were maintained by a third-party service provider. However, in 2011, KONE began maintaining the elevators and has been active on site since. Timely preventative maintenance is crucial to fixing potential faults before they cause downtime. At the Citigroup Centre, KONE provides its KONE Care™ Maintenance Service solutions. The tailored plan includes KONE Clinica™, where a specialist investigates the cause of recurring problems and defines corrective actions. KONE also has technicians on site from 7 am to 7 pm every weekday to ensure the equipment remains operational during peak traffic times.